Frequently Asked Questions
Everything you need to know about your Freebird experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please visit our returns portal to generate a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for the best fit, or reaching out to our style consultants.
Do you ship internationally?
Yes, Freebird ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.