Returns & Exchanges
At Freebird, we want you to feel as bold as our designs, which is why we offer a seamless 30-day return policy on all unworn fashion items. If your new pieces don't fit your style perfectly, we are happy to provide a full refund or exchange.
Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
Print and Pack
Download your prepaid shipping label and securely place your items in their original packaging, ensuring all tags remain attached.
Ship It Back
Drop off your package at any authorized carrier location provided on your return label within 7 days of generating the request.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing